Privacy and cookies
Last updated: 9 October 2026
AAIS cares about protecting your personal data. This page explains what data we collect on this site, why, who we share it with, how long we keep it, and how to exercise your rights.
1. Who is responsible for your data?
The data controller is:
AAIS, cooperative and participative company (SCOP) with variable capital
9 avenue des Buissières, 38360 Sassenage, France
SIREN 340 223 890 · RCS Grenoble · VAT FR46 340 223 890
Contact for any question about your data: contact@aais.fr
2. What data do we collect?
When you fill in a form
This site offers forms to request a sample, request a quote, contact us and request partner terms. We collect the information you enter:
- your identity (first name, last name) and your job title, if any;
- your company;
- your contact details (email, phone);
- your delivery address (for samples and orders);
- the description of your needs and the details of your project.
- confidentialite_s2_li6
When you send us a file
The quote forms let you attach a cutting, engraving or template file. This file is used only to prepare your quote and carry out your order. We do not reuse it and do not pass it on to any third party, other than technical providers needed to host it.
When you browse the site
If you accept in our cookie banner, we collect browsing data (pages viewed, visit duration, device used, source of the visit) via cookies and trackers. See section 7.
We do not collect any sensitive data. The site is not intended for minors.
3. Why do we use your data, and on what legal basis?
| Purpose | Legal basis |
|---|---|
| Respond to your requests (quote, contact, partner terms) and send you a sample | Pre-contractual measures taken at your request |
| Carry out and invoice your orders | Performance of the contract |
| Comply with our accounting and tax obligations | Legal obligation |
| Send you our professional information newsletter | Legitimate interest (marketing to business contacts), with the option to unsubscribe at any time |
| Measure the site's audience | Your consent (cookie banner) |
| Measure and optimise our advertising campaigns (Google Ads, Meta, OpenAI Ads) | Your consent (cookie banner) |
| Ensure the security of the site and prevent abuse | Legitimate interest |
Your data is not used for any other purposes. We do not sell it.
4. Who receives your data?
Your data is intended for the AAIS teams authorised to process your requests. We use service providers, who act only on our behalf and according to our instructions:
- Site hosting: Amazon Web Services EMEA SARL.
- Transport: the carriers, who receive the name, address and contact details needed to deliver your samples and orders.
- Accounting and invoicing: our accounting provider, for customers who place orders.
- Newsletter sending: our email-sending provider.
- Audience measurement and advertising: Google (Google Analytics, Google Ads), Meta and OpenAI (OpenAI Ads), only if you have accepted the corresponding cookies.
We may also disclose your data if required by law or by an authority.
5. Does your data leave the European Union?
Some providers (advertising, audience measurement, transport) may process data outside the European Union, notably in the United States. In that case, the transfer is covered by a European Commission adequacy decision (EU-US Data Privacy Framework) or by standard contractual clauses.
6. How long do we keep your data?
| Data | Retention period |
|---|---|
| Quote, sample or contact requests with no commercial follow-up | 3 years from our last exchange |
| Cutting, engraving or template files | 1 year |
| Our customers' data (business relationship) | Duration of the business relationship, then 5 years |
| Invoices and accounting records | 10 years |
| Newsletter sending | Until you unsubscribe, or 3 years without any interaction from you |
| Choice made in the cookie banner | 6 months |
| Cookies and trackers | 13 months maximum |
| Audience measurement data | 25 months maximum |
| Connection logs (security) | 12 months |
At the end of these periods, your data is deleted or anonymised.
7. Cookies and trackers
A cookie is a small file placed on your device when you visit a site. On your first visit, a banner lets you accept, refuse or customise non-essential cookies. Refusing is as easy as accepting. No audience measurement or advertising cookie is placed before you agree.
| Category | Purpose | Services | Your consent |
|---|---|---|---|
| Essential | Operation of the site, remembering your cookie choice | AAIS | Not required |
| Audience measurement | Understand how the site is used in order to improve it | Google Analytics | Required |
| Advertising | Measure the effectiveness of our campaigns and offer you relevant ads | Google Ads, Meta, OpenAI Ads | Required |
Change your choice at any time: click the “Manage my cookies” link at the bottom of each page. You can also configure your browser to block or delete cookies.
8. What are your rights?
You have the following rights over your data:
- access: obtain a copy of the data we hold about you;
- rectification: have inaccurate data corrected;
- erasure: request the deletion of your data, in the cases provided for by law;
- objection: object to processing, in particular to marketing;
- restriction: request the suspension of processing;
- portability: recover your data in a common format, where processing is based on your consent or a contract;
- withdrawal of consent: at any time, without affecting what was done before;
- post-mortem directives: define what happens to your data.
To exercise your rights: write to contact@aais.fr. We reply within one month. If we have doubts about your identity, we may ask you for proof. For the newsletter, an unsubscribe link is included in every mailing.
Complaint: if you believe your rights are not being respected, you can contact the CNIL (the French data protection authority, Commission nationale de l'informatique et des libertés), 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France, www.cnil.fr, or the data protection authority of your country of residence.
9. How do we protect your data?
We implement appropriate technical and organisational measures: secure connection (HTTPS), access limited to authorised persons, hosting with a recognised provider, backups. Our service providers are required to respect the confidentiality of your data.
10. Changes to this policy
We may update this policy, for example when we change providers. The date of the last update is shown at the top of this page.